One problem I hear about most frequently today is how to get older workers to share their critical knowledge as they approach retirement. This challenge has become even more pressing in the Covid-19 recession, as more aging boomers rethink their retirement plans or become casualties of layoffs.

Watch this video to learn more about specific tactics you can use to overcome emotional barriers that keep veteran workers from sharing critical knowledge before they leave. This is an excerpt from a virtual keynote talk I gave recently to hundreds of young professionals for a major manufacturing association.